Empire Custom Paint and Body

Auto Body Shops in Syracuse, New York

4.8 (64)

CategoryAuto Body Shops Β· Auto accessories wholesaler, Auto painting, Auto repair shop, Auto restoration service
Address948 Spencer St, Syracuse, NY 13204
AreaSyracuse, New York
Phone(315) 314-6774
Google rating 4.8 (64)

Hours

Monday9 am–4 pm
Tuesday9 am–4 pm
Wednesday9 am–4 pm
Thursday9 am–4 pm
Friday9 am–4 pm
SaturdayClosed
SundayClosed

About Empire Custom Paint and Body

After many years of perfecting our Paintless Dent Repair process we have evolved into Central New York’s one stop shop for all your vehicle and Motorcycle needs. Empire now offers so many new services we felt it was time to change our name to cover it all! Now to go along with our Paintless Dent Repair and Hail Damage Repair services we offer the following

Alloy Rim Repairs Bumper Repairs and Refinishing

Lumilor Paint Sales, Application, and Training

Cosmichrome Paint Application Collision Repair

MotorCycle and Automotive Custom Painting Restorations Xkglow Led Lighting Weathertech

Automotive Accessories Automotive and Motorcycle Detailing

Located at 948 Spencer St, Syracuse, NY 13204, Empire Custom Paint and Body operates as an auto body shop serving Syracuse in New York. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Besides its main category, the business also describes itself as auto accessories wholesaler, auto painting, auto repair shop, so it may cover more than the name suggests.

Body shops repair collision damage, dents, rust and paint, and most work directly with insurance companies: you can choose any shop, not only the insurer's preferred one, and the shop will write a supplement if hidden damage turns up. Paintless dent repair fixes hail and door dings without repainting. Detailing shops clean and protect interiors and paint, from a basic wash-and-wax to ceramic coatings and paint protection film. Car washes range from self-service bays to express tunnels with monthly memberships. Upholstery shops repair seats, headliners and convertible tops, and restoration shops bring classic and collector cars back to original or custom condition.

Hours are published for 5 days a week. Typical hours are 9 am–4 pm. Note that it does not open on Saturday, Sunday. Hours in the United States do change around federal holidays and long weekends, so a quick call before a special trip is sensible. You can reach Empire Custom Paint and Body at (315) 314-6774; calling is usually the quickest way to ask about availability, prices or directions. Its website is empirestatehailcompany.com, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.8 out of 5 from 64 reviews, which is a strong result for an auto body shop in Syracuse and suggests consistent service.

Syracuse is in New York, in the Northeast, where four distinct seasons shape local life: hot humid summers, snowy winters that can close businesses for a day, and a dense pattern of towns where walking, transit and street parking all matter. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Syracuse follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.

See the other auto body shops in Syracuse listed below to compare ratings, hours and locations before you decide. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

Is this your business? Claim this listing to update details, add photos and get a verified badge; every verified claim gives $1 to charity. Want more customers? Feature it at the top of auto body shops in Syracuse.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

Western Waterfowl 5 months ago

Dave went above & beyond to accommodate me. He stored my motorcycle all winter for free and fixed the damage on my gas tank in a very timely manner. I can’t say enough good things about him and his professionalism. My bike looks awesome and I’m very happy. Thank you Dave!

carlosmartineztattooart 10 months ago

As a business owner myself, I really hate leaving negative reviewsβ€”especially for local shops. But after taking my Mustang GT home and reviewing the work calmly, I realized the installation was not done correctly. I paid $920 for a front bumper install, and the bumper had large gaps, the side tabs weren’t seated in the fender track, and the inner liner wasn’t fastened properly. These are basic fitment issues that should’ve been caught before returning the vehicle. The paint finish was also disappointing. Some areas of the clear coat were not polished at all, and my reflection looked distorted instead of mirror-clear, which shows the surface was never leveled or properly finished. On top of that, the bumper had multiple fisheyes in the clear coat, something that only happens when the surface isn’t cleaned or prepped correctly before painting. For the price, I expected premium-quality work, but the fitment, prep work, and final finish were far below what a customer should receive,especially at a professional shop.

Captain Kirk 11 months ago

Would not recommend anything involving custom paint work at this shop. Brought my vehicle in for a panel repair. The prep work for the paint was performed poorly which led to fisheye / bubbling. There was also lots of overspray that could have been easily avoided with a few more minutes of prep work prior to painting. Seems like they were in a really big rush for this job - exactly what I don't want for my car. I decided to go to a different body shop to get it fixed. I met a body shop guy at a car show who owns a 1960's corvette. His corvette had an exquisite paint job and it turns out he painted it himself. I decided to take my car to him to get it fixed. He said the paint problems on my car were due to extremely poor prep work like applying bondo and paint over glossy surfaces. Again, seems like they were in a big rush. In short, this company advertises themselves as a custom paint shop but the results on my car were closer to what you get at a standard chop shop chasing insurance money. If you have a really nice car and want top quality work, this is NOT the place for you.

Terry Wright Edited 2 months ago

I was shopping for a motorcycle paint job. Most shops I called weren't interested. Dave got right back to me (while out of town) and worked my job into his schedule. Worked together on the design. Couldn't be happier with my 2024 indian scout 60 custom. 😊 Outstanding craftsmanship and customer service. The paint finishes the bike. Highly recommend this shop for your custom bike project. New riding season compliments on paint Job every were I go! A++. Thanks again πŸ‘

Christopher Ouzts 2 years ago

After leaving my wife's hood and grill at another body shop for a month and absolutely no work was done to it. We found empire and their custom service was great. They were always responsive and gave us a fair price especially for the quality of work that was done. They'll be painting my Harley next for sure. I would recommend anyone else!!!!

All reviews on Google β†—

Frequently asked questions

Where is Empire Custom Paint and Body located?

Empire Custom Paint and Body is at 948 Spencer St, Syracuse, NY 13204, in Syracuse, New York. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Empire Custom Paint and Body?

Empire Custom Paint and Body is listed as an auto body shop and is also tagged on Google as auto accessories wholesaler, auto painting, auto repair shop.

What are the hours of Empire Custom Paint and Body?

Published hours are Monday: 9 am–4 pm; Tuesday: 9 am–4 pm; Wednesday: 9 am–4 pm; Thursday: 9 am–4 pm; Friday: 9 am–4 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.

Is Empire Custom Paint and Body open on Sunday?

No, Empire Custom Paint and Body is closed on Sunday.

What is the phone number of Empire Custom Paint and Body?

You can call Empire Custom Paint and Body at (315) 314-6774.

How is Empire Custom Paint and Body rated on Google?

Empire Custom Paint and Body has a Google rating of 4.8 out of 5 from 64 reviews.

Does Empire Custom Paint and Body have a website?

Yes, the website of Empire Custom Paint and Body is empirestatehailcompany.com (linked on this page).

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